Last updated: 6 October 2026
Who is responsible for your information?
Joanna Wawrzyniak, trading as ICON Safety Lab, is the data controller for personal information submitted through this website.
If you have a question about your information, email joanna@iconsafetylab.co.uk.
What information is collected?
If you use the contact form, ICON Safety Lab may collect your name, business name, email address, telephone number and the information you include in your message. Your name, email address and message are needed so that your enquiry can be understood and answered. The other fields are optional.
If you request an introductory call, your name, phone number, email address and preferred date and time are collected to arrange the call. You can also include an optional message. If you have completed the service quiz, your suggested service is included with your call request.
Further information may also be collected if you continue the conversation by email or become a client.
Why is it used?
Your information is used to respond to your enquiry, discuss the support you may need, provide a quotation and take steps towards providing services. The lawful bases normally relied upon are taking steps at your request before entering into a contract, performing a contract and ICON Safety Lab's legitimate interest in managing genuine business enquiries.
Your enquiry and call-request details are not added to a marketing list and are not sold.
Who receives it?
Contact-form submissions and call requests are processed by FormSubmit so that they can be delivered to ICON Safety Lab by email. Website, email and IT service providers may also process limited information where necessary to provide and secure their services.
Information may be shared with professional advisers or public authorities where reasonably necessary, or where required by law. You can read FormSubmit's privacy information.
How long is it kept?
Enquiries that do not become client work are normally deleted within 12 months of the last contact. If you become a client, relevant records may be kept for longer to meet contractual, tax, insurance and legal requirements.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction or transfer, or to object to how it is used. To make a request, email joanna@iconsafetylab.co.uk.
You may also complain to the Information Commissioner's Office.
Cookies
ICON Safety Lab does not currently use advertising or marketing cookies on this website. Essential technical or security features used by the website and its service providers may operate where necessary.